Landlord breaking lease agreement?
landlord tenant attorney Nevada Jul 26, 2026
Location: Reno, Nevada The lease to my apartment began on June 13th. We officially moved in on June 17th. By June 25th we had already noticed that our freezer was not freezing the groceries properly and our dishwasher didn’t turn on, so we placed a work order. I believe in my lease and by law it states that they must give you 24 hours prior to entering or coming to fix anything. They never gave us notice after explicitly asking for it because we have a dog that we would have to put away. Instead, they would call when they were at the door, and after three times of not being home because my partner and I were at work, they closed the order. We then opened more work orders and stated they can come in the house because we finally bought our dog a crate and she would remain in there while we were at work so they could enter. No one came back until July 8th where he said he couldn’t fix anything because he didn’t have the right tools and he would be back tomorrow. He came back with the property manager a week late after placing another work order because at this point I was getting fed up. I wasn’t home for this conversation but my husband was, and he said that they pretty much said we had too much food in the fridge and freezer. Although this wasn’t the case in prior visits, we just had family visiting so it was more full than normal, so we proceeded to throw some things out. He also said the maintenance tech said he didn’t know how to fix the dishwashers here. After another week, he stopped by when we were not home and said the freezer was working fine now. It was not. Popsicles and ice cream were fully melted and meats were soft. The dishwasher issue still went unresolved as well. I sent my property 3 emails over 3 days and placed another work order. The property manager brought a different maintenance tech on July 23rd and he finally opened up the back of the freezer panel where there was a frozen ice block attached some metal coil thing (I couldn’t tell you what it is) but he essentially told me that I still had too much stuff in both the fridge and freezer which was causing this issue because things can’t circulate properly. They then had to leave my freezer open for around 2-3 hours to defrost this ice block. I’ll attach photos of what my fridge looks like. Now, everything spoiled after having to leave it out from this issue and not trusting it after things were thawing and halfway freezing over the last month. At least they finally ordered me a dishwasher, though. After being very frustrated, I finally went to talk to the property manager because I felt this issue has been handled poorly and the tone he was taking throughout this experience was uncalled for. He then spoke to me very hostile and essentially told me that if I didn’t like living here so much, and that if I read the lease, I would know I can buy out of it. He also said he would not give me a new refrigerator but if the issue continued for another week they will consider other options. I understand emotions don’t play a major or any part really in legal matters but I found this tone to be from a place of wanting to be right rather than wanting to be helpful. And now after 2 days, my freezer is still fluctuating between 12 and 35 degrees with nothing in it. And my refrigerator is filled a pretty normal amount (no shelves are completely full). After scanning through my lease, I noticed two main areas where they may actually be breaking their side of the lease. They have never given 24 hour notice or really any notice during these work orders. They have not fixed an essential appliance in a month of asking them to. I’m not sure if there’s some loophole in them attempting to fix it in that month span, or if they can get around them, but living here and interacting with them has been a nightmare. Is there any way to legally either fight them on this, or get out of my lease without having to go through the buy out process? I’m very fed up with this property.
