Md. Code, Insurance § 14-412
This is the official text of Md. Code, Insurance § 14-412, part of Maryland’s Code, Insurance — regulates insurance companies and the policies they sell.
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§14–412.
Official statutory text
(a) (1) A dental plan organization shall establish and maintain a complaint system to provide reasonable procedures for the resolution of written complaints initiated by enrollees about services of the dental plan organization.
(2) The dental plan organization shall maintain records of all written complaints initiated by enrollees.
(b) (1) The Commissioner may examine the complaint system of a dental plan organization.
(2) If the Commissioner determines that the complaint system is inadequate, the Commissioner may require a revision of the complaint system.
(2) The dental plan organization shall maintain records of all written complaints initiated by enrollees.
(b) (1) The Commissioner may examine the complaint system of a dental plan organization.
(2) If the Commissioner determines that the complaint system is inadequate, the Commissioner may require a revision of the complaint system.
Status: in_force · Read it on the official government site
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