N.Y. FIS Law § 301

§ 301. Powers of the superintendent. (a) The superintendent shall have\nsuch powers as are conferred upon the superintendent by this chapter,\nthe banking law, the insurance law or any other law of this state.\n (b) The superintendent shall have the power to conduct investigations,\nresearch, studies and analyses of matters affecting the interests of\nconsumers of financial products and services, including tracking and\nmonitoring complaints.\n (c) The superintendent shall have the power to protect users of\nfinancial products and services, including:\n (1) taking such actions as the superintendent deems necessary to\neducate and protect users of financial products and services;\n (2) receiving complaints of consumers of financial products and\nservices, and where appropriate (A) providing assistance to consumers;\n(B) mediating the resolution of such complaints with providers of\nfinancial products and services; or (C) referring such complaints to the\nappropriate federal, state or local agency authorized by law for\nappropriate action on such complaints;\n (3) studying the operation of laws and advising and making\nrecommendations to the governor on matters affecting consumers of and\ninvestors in financial products and services and promoting and\nencouraging the protection of the legitimate interests of users of such\nfinancial products and services;\n (4) cooperating with, assisting and, when appropriate, referring\nmatters to the attorney general in the carrying out of the attorney\ngeneral's legal enforcement responsibilities for the protection of\nconsumers of and investors in financial products and services;\n (5) initiating and encouraging consumer financial education programs,\nand disseminating materials to educate users of financial products and\nservices;\n (6) providing technical assistance to local governments and\nnot-for-profits in the development of consumer protection measures with\nrespect to financial products and services; and\n (7) continuing and expanding the detection, investigation and\nprevention of insurance fraud.\n