Tex. Human Resources Code § 115.011
This is the official text of Tex. Human Resources Code § 115.011, part of Texas’s Human Resources Code — governs state social services and welfare programs.
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§ 115.011. COMPLAINTS.
Official statutory text
(a) The committee shall maintain a file on each written complaint filed with the committee. The file must include:
(1) the name of the person who filed the complaint;
(2) the date the complaint is received by the committee;
(3) the subject matter of the complaint;
(4) the name of each person contacted in relation to the complaint;
(5) a summary of the results of the review of the complaint; and
(6) an explanation of the reason the file was closed, if the committee closed the file without taking action other than to review the complaint.
(b) The committee, until final disposition of the complaint, shall notify the person filing the complaint and each person who is a subject of the complaint of the status of the review of the complaint.
(1) the name of the person who filed the complaint;
(2) the date the complaint is received by the committee;
(3) the subject matter of the complaint;
(4) the name of each person contacted in relation to the complaint;
(5) a summary of the results of the review of the complaint; and
(6) an explanation of the reason the file was closed, if the committee closed the file without taking action other than to review the complaint.
(b) The committee, until final disposition of the complaint, shall notify the person filing the complaint and each person who is a subject of the complaint of the status of the review of the complaint.
Status: in_force · Read it on the official government site
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