Tex. Occupations Code § 504.103
This is the official text of Tex. Occupations Code § 504.103, part of Texas’s Occupations Code — governs professional and occupational licensing.
Not legal advice. This page reproduces the official text of a government statute for reference only. Laws change, and how a statute applies depends on your specific facts. For advice about your situation, consult a licensed attorney in your state.
§ 504.103. RECORDS OF COMPLAINTS.
Official statutory text
(a) The department shall keep information about each complaint filed with the department. The information must include:
(1) the date the complaint is received;
(2) the name of the complainant;
(3) the subject matter of the complaint;
(4) a record of each person contacted in relation to the complaint;
(5) a summary of the results of the review or investigation of the complaint; and
(6) for a complaint for which the department took no action, an explanation of the reason the complaint was closed without action.
(b) The department shall keep an information file about each complaint filed with the department that the department has authority to resolve.
(c) The department, at least quarterly and until final disposition of the complaint, shall notify the person filing the complaint and each person or entity that is the subject of the complaint of the status of the complaint unless the notice would jeopardize an undercover investigation.
(1) the date the complaint is received;
(2) the name of the complainant;
(3) the subject matter of the complaint;
(4) a record of each person contacted in relation to the complaint;
(5) a summary of the results of the review or investigation of the complaint; and
(6) for a complaint for which the department took no action, an explanation of the reason the complaint was closed without action.
(b) The department shall keep an information file about each complaint filed with the department that the department has authority to resolve.
(c) The department, at least quarterly and until final disposition of the complaint, shall notify the person filing the complaint and each person or entity that is the subject of the complaint of the status of the complaint unless the notice would jeopardize an undercover investigation.
Status: in_force · Read it on the official government site
Need a lawyer in Texas?
Find a Texas lawyer
About this page: Statute text is reproduced from official government publishers via the
Open US Law dataset
(Vaquill AI, snapshot v2026.08, CC BY 4.0). Primary legislative text like this is public domain under the government-edicts doctrine
(Georgia v. Public.Resource.Org, 2020). We link every section back to its official source so you can verify it independently.