W. Va. Code § 24-2-22
This is the official text of W. Va. Code § 24-2-22, part of West Virginia’s Va. Code — part of the compiled statutory law of West Virginia, published by the state as "Va. Code." Browse the sections below, each linked to its official government source.
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§24-2-22. Service outage communication plans.
Official statutory text
(a) Each utility shall have an outage communication plan in place to notify customers of any planned and any unexpected disruption of utility services. Such outage communication plan shall, at a minimum, include a methodology for advance notification to all affected customers for planned service disruptions, methods of communication, and notification content requirements concerning the outage, including an estimate of the duration and end of the outage.
(b) Each utility shall file its outage communication plan with the commission.
(b) Each utility shall file its outage communication plan with the commission.
Status: in_force · Read it on the official government site
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