Vehicle Loans And Leases Complaints in Ohio

Ohio consumers filed 773 vehicle loans and leases complaints with the CFPB in the last 12 months, about 7 per 100,000 residents, and 4,170 in all since 2012. That's 1% of all complaints from Ohio in the past year, ranking it 10th of 52 states for this product in the last 12 months.

Companies named most in the last 12 months

Company	Complaints	Share
Santander Holdings USA, Inc.	84	11%
Ally Financial Inc.	81	10%
Credit Acceptance Corporation	64	8%
Westlake Services, LLC	51	7%
Capital One Financial Corporation	42	5%
Exeter Finance, LLC.	33	4%
Hyundai Capital America	30	4%
General Motors Financial Company, Inc.	21	3%
Bridgecrest Acceptance Corporation	21	3%
Huntington National Bank, the	21	3%

What the complaints were about

Last 12 months, as the consumer categorized it.

Managing the loan or lease265 (34%)

Repossession183 (24%)

Problems at the end of the loan or lease126 (16%)

Incorrect information on your report71 (9%)

Getting a loan or lease66 (9%)

Struggling to pay your loan39 (5%)

Problem with a company's investigation into an existing problem17 (2%)

Improper use of your report5 (1%)

By year

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Other complaint types in Ohio

Credit reporting (115,600)
Debt collection (7,000)
Credit cards and prepaid cards (2,433)
Checking and savings accounts (2,449)
Mortgages (993)
Money transfers and virtual currency (986)
Student loans (617)
Payday, title and personal loans (626)
Debt settlement and credit repair (104)

Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.