Touchpoints at Chestnut
171 Main St, East Windsor, CT 06088 · (860) 292-5394 · CMS certification number 075436
Touchpoints at Chestnut is a 57-bed for-profit nursing home in East Windsor, Connecticut, certified for Medicare and Medicaid since 2003. CMS rates it 3 out of 5 stars overall. Its last three inspection cycles produced 30 health citations.
CMS star ratings
| Overall | ★★★★★ |
|---|---|
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
How it compares
| This facility | Connecticut average | |
|---|---|---|
| Health citations, most recent inspection cycle | 16 | 12.8 |
| Nurse staffing hours per resident per day | 3.90 | 3.90 |
| Nursing staff turnover | 53.6% | 37.3% |
| Overall star rating | 3 | 3.0 |
Facility details
| Ownership | For profit - Corporation |
|---|---|
| Chain | Icare Health Network (12 facilities) |
| Certified beds | 57 (about 51 residents a day) |
| County | Capitol |
| Last standard inspection | April 24, 2025 |
Inspection history
30 citations from 4 inspections, 5 of them from complaint inspections. Newest first; select an inspection to see its citations.
August 18, 2025 3 citations · complaint inspection Potential harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Potential for more than minimal harm (pattern) Resident Assessment and Care Planning Complaint Under dispute review
Tag F0842 · severity code E · corrected Sep 29, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Potential for more than minimal harm (isolated) Quality of Life and Care Complaint Under dispute review
Tag F0690 · severity code D · corrected Sep 29, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Potential for more than minimal harm (isolated) Resident Rights Complaint Under dispute review
Tag F0584 · severity code D · corrected Sep 29, 2025
April 24, 2025 16 citations · standard, complaint inspection Potential harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Potential for more than minimal harm (pattern) Nutrition and Dietary
Tag F0812 · severity code E · corrected Jun 5, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Potential for more than minimal harm (pattern) Nursing and Physician Services
Tag F0947 · severity code E · corrected Jun 5, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0580 · severity code D · corrected Jun 5, 2025
Provide or obtain dental services for each resident.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0791 · severity code D · corrected Jun 5, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0756 · severity code D · corrected Jun 5, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0742 · severity code D · corrected Jun 5, 2025
Provide enough food/fluids to maintain a resident's health.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0692 · severity code D · corrected Jun 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0689 · severity code D · corrected Jun 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0684 · severity code D · corrected Jun 5, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0658 · severity code D · corrected Jun 5, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0644 · severity code D · corrected Jun 5, 2025
Respond appropriately to all alleged violations.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0610 · severity code D · corrected Jun 5, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0609 · severity code D · corrected Jun 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Jun 5, 2025
Give residents a notice of rights, rules, services and charges.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0572 · severity code D · corrected Jun 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Potential for more than minimal harm (isolated) Resident Rights Complaint
Tag F0550 · severity code D · corrected Jun 5, 2025
June 28, 2023 8 citations · standard inspection Potential harm
Observe each nurse aide's job performance and give regular training.
Potential for more than minimal harm (pattern) Nursing and Physician Services
Tag F0730 · severity code E · corrected Aug 9, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Potential for more than minimal harm (pattern) Resident Assessment and Care Planning
Tag F0656 · severity code E · corrected Aug 9, 2023
Provide and implement an infection prevention and control program.
Potential for more than minimal harm (isolated) Infection Control
Tag F0880 · severity code D · corrected Aug 9, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Potential for more than minimal harm (isolated) Administration
Tag F0770 · severity code D · corrected Aug 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0761 · severity code D · corrected Aug 9, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Potential for more than minimal harm (isolated) Nursing and Physician Services
Tag F0726 · severity code D · corrected Aug 9, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0698 · severity code D · corrected Aug 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0684 · severity code D · corrected Aug 9, 2023
July 30, 2021 3 citations · standard inspection Potential harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0684 · severity code D · corrected Sep 10, 2021
Provide and implement an infection prevention and control program.
Potential for more than minimal harm (isolated) Infection Control
Tag F0880 · severity code D · corrected Sep 10, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0755 · severity code D · corrected Sep 10, 2021
Nursing home negligence lawyers in Connecticut
Lawbamba lists 38 nursing home negligence lawyers with an office in Connecticut, the practice area that deals with the nursing home inspection records on this page. These 4 come first in that listing (how the order is set).
Matched by practice area and office location only. These lawyers are not connected to the records on this page and have not reviewed or endorsed it.
Concerned about a resident's care at Touchpoints at Chestnut?
Compare nursing home negligence lawyers in ConnecticutOther nursing homes in East Windsor
Source: the Centers for Medicare & Medicaid Services (CMS) nursing home data published on data.cms.gov and Medicare's Care Compare, updated on Lawbamba November 12, 2026. Citations come from state health inspections, standard and complaint-driven, over each facility's last three inspection cycles. A citation describes what inspectors found on the inspection date; facilities can dispute citations, and most are corrected afterwards. Star ratings, fines and the abuse icon are CMS's own.
Lawbamba is not affiliated with CMS or any nursing home, and this page is general information, not legal advice. Report a concern about a nursing home to your state survey agency or long-term care ombudsman.