N.Y. PEP Law § 504-B

§ 504-b. Maintenance of merchandise. 1. The merchant shall maintain\nthe property subject to the rental-purchase agreement in good working\norder while the agreement is in effect without charging any fee to the\nconsumer in addition to the regularly scheduled rental payments set\nforth in the rental-purchase agreement.\n 2. By the end of the second business day following the day on which\nthe merchant received notice from the consumer that the property is not\noperating properly, the merchant shall repair or replace the property\nwithout any fee to the consumer in addition to the regularly scheduled\nrental payments set forth in the rental-purchase agreement.\n 3. If a repair or replacement cannot be immediately effected, the\nmerchant shall temporarily substitute property of comparable quality and\ncondition while repairs are being effected. If repairs cannot be\ncompleted to the reasonable satisfaction of the consumer within thirty\ndays after the merchant receives notice from the consumer or within a\nlonger period voluntarily agreed to by the consumer, the merchant shall\npermanently replace the property.\n 4. All replacement property shall be the same brand, if available, and\ncomparable in quality, age, condition, and warranty coverage to the\nreplaced property. If the same brand is not available, the brand of the\nreplacement property shall be agreeable to the consumer, provided,\nhowever that any request by the consumer shall not be unreasonable.\n 5. All of the consumer's and merchant's rights and obligations under\nthe rental-purchase agreement and this title that applied to the\nproperty originally subject to the rental-purchase agreement shall apply\nto any replacement property.\n 6. The consumer shall not be charged, or held liable for, any pro rata\nportion of a periodic payment for any period of time greater than one\nfull day and each full day thereafter during which the property that is\nthe subject of the rental-purchase agreement or any property substituted\nfor it pursuant to this section is not in good working order.\n 7. This section shall not apply to repairs or damage for which the\nconsumer is liable under the rental-purchase agreement as permitted by\nthis article.\n 8. A merchant shall not deliver to a consumer any property which the\nmerchant knows or has reason to know is defective.\n