Okla. Stat. tit. 15, § 15-245A.5

A. If a dealer submits a warranty claim to a supplier while the

dealer agreement is in effect or within sixty (60) days after the

termination of the dealer agreement, if the claim is for work

performed before the termination or expiration of the dealer

agreement, the supplier must accept or reject such warranty claim by

written notice to the dealer within forty-five (45) days after the

supplier’s receipt thereof. If the supplier does not reject the

warranty claim in the time period specified above, the claim will be

deemed to be accepted. If the supplier accepts the warranty claim,

the supplier must pay or credit to the dealer’s account all amounts

owed with respect to the claim to the dealer within thirty (30) days

after it is accepted. If the supplier rejects a warranty claim, the

supplier must give the dealer written or electronic notice of the

grounds for rejection, which reasons must be consistent with the

supplier’s reasons for rejecting warranty claims of other dealers,

both in their terms and manner of enforcement. If no grounds for

rejection are given, the claim will be deemed to be accepted.

B. Any claim which is disapproved by the supplier based upon

the dealer’s failure to properly follow the procedural or technical

requirements for submission of warranty claims may be resubmitted in

proper form by the dealer within thirty (30) days of receipt by the

dealer of the supplier’s notification of the disapproval.

C. Warranty work performed by the dealer shall be compensated

in accordance with the reasonable and customary amount of time

required to complete the work, expressed in hours and fractions

thereof multiplied by the dealer’s established customer hourly

retail labor rate for non-warranty repair work, which shall have

previously been made known to the supplier. Parts used in warranty

repair work shall be reimbursed at the current net parts cost plus

fifteen percent (15%).

D. For purposes of the Fair Practices of Equipment

Manufacturers, Distributors, Wholesalers and Dealers Act, any repair

work or installation of replacement parts performed with respect to

the dealer’s equipment in inventory or equipment of the dealer’s

customers at the request of the supplier, including work performed

pursuant to a product improvement program (PIP), will be deemed to

Oklahoma Statutes - Title 15. Contracts Page 82

create a warranty claim for which the dealer shall be paid pursuant

to this section.

E. A supplier may audit warranty claims submitted by its

dealers for a period of up to one (1) year following payment of the

claims, and may charge back to its dealers any amounts paid based

upon claims shown by audit to be misrepresented. If a warranty

claim is misrepresented, then warranty claims submitted within the

three-year period ending with the date a claim is shown by audit to

be misrepresented may be audited.

F. The requirements of subsections A, B and C of this section

apply to all warranty claims submitted by a dealer to a supplier in

which the dealer has complied with the supplier’s reasonable

policies and procedures for warranty reimbursement and such claims

are warranted claims under the supplier’s warranty policy. A

supplier’s warranty reimbursement policies and procedures will be

deemed unreasonable to the extent they conflict with any of the

provisions of this section.

G. A dealer may choose to accept alternate reimbursement terms

and conditions in lieu of the requirements of subsections A, B and C

of this section if there is a written dealer agreement between the

supplier and the dealer that requires the supplier to compensate the

dealer for warranty labor costs either as:

a. a discount in the pricing of the equipment to the

dealer, or

b. a lump sum payment to the dealer that is made to the

dealer within ninety (90) days of the sale of the

supplier’s new equipment. The discount or lump sum

must be no less than five percent (5%) of the
t between the

supplier and the dealer that requires the supplier to compensate the

dealer for warranty labor costs either as:

a. a discount in the pricing of the equipment to the

dealer, or

b. a lump sum payment to the dealer that is made to the

dealer within ninety (90) days of the sale of the

supplier’s new equipment. The discount or lump sum

must be no less than five percent (5%) of the

suggested retail price of the equipment.

If the requirements of this subsection are met and alternate

terms and conditions are in place, subsections A, B and C of this

section do not apply and the alternate terms and conditions are

enforceable. Nothing contained in this subsection shall be deemed

to affect the supplier’s obligation to reimburse the dealer for

parts in accordance with subsection C of this section.