Okla. Stat. tit. 47, § 47-596.9
This is the official text of Okla. Stat. tit. 47, § 47-596.9, part of Oklahoma’s Stat. tit. 47, — part of the compiled statutory law of Oklahoma, published by the state as "Stat. tit. 47,." Browse the sections below, each linked to its official government source.
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Warrantor obligations - Approval of claims
Official statutory text
A. A warrantor has all of the following obligations to each
dealer engaged in the sale or lease of products that are covered by
a warranty from that warrantor:
1. To specify in writing to the dealer the obligations of the
dealer, if any, for preparation, delivery, and warranty service on
its products;
2. To compensate the dealer for warranty service required of
the dealer by the warrantor;
3. To provide the dealer with a schedule of compensation the
warrantor will pay for warranty work and the time allowances of the
warrantor for the performance of that work. All of the following
conditions apply to the schedule of compensation required under this
paragraph:
a. reasonable compensation for diagnostic work and
warranty labor,
b. time allowances in the schedule for the diagnosis and
performance of warranty labor shall be reasonable for
the work to be performed, and
c. the compensation of a dealer for warranty labor shall
be the actual retail labor rates charged by the dealer
in the community in which the dealer is doing
business;
4. To reimburse the dealer for warranty parts at actual
wholesale cost, plus a minimum thirty percent (30%) handling charge
and any freight costs to return warranty parts to the warrantor; and
5. To deny dealer claims for warranty compensation only for
cause, including, but not limited to, performance of nonwarranty
repairs, material noncompliance with the published policies and
procedures of the warrantor, lack of material documentation of
claims, fraud, or misrepresentation.
B. A warrantor may conduct audits of the records of a dealer
that sells or leases its warranted products on a reasonable basis.
C. A dealer shall submit warranty claims to a warrantor within
sixty (60) days after completing all warranty work on a warranted
product.
D. A dealer shall notify the warrantor in writing if the dealer
is unable to perform material or repetitive warranty repairs as soon
as is reasonably possible.
E. A warrantor shall approve or disapprove a warranty claim on
a warranted product in writing within thirty (30) days after the
Oklahoma Statutes - Title 47. Motor Vehicles Page 940
date the dealer submits the claim, if the claim is submitted in the
manner and in the form prescribed by the warrantor. If a claim that
is properly submitted is not specifically disapproved in writing by
a warrantor within the thirty-day time period, the claim shall be
considered approved by the warrantor and the warrantor shall pay the
amount of the claim to the dealer within sixty (60) days after the
dealer submitted the claim.
dealer engaged in the sale or lease of products that are covered by
a warranty from that warrantor:
1. To specify in writing to the dealer the obligations of the
dealer, if any, for preparation, delivery, and warranty service on
its products;
2. To compensate the dealer for warranty service required of
the dealer by the warrantor;
3. To provide the dealer with a schedule of compensation the
warrantor will pay for warranty work and the time allowances of the
warrantor for the performance of that work. All of the following
conditions apply to the schedule of compensation required under this
paragraph:
a. reasonable compensation for diagnostic work and
warranty labor,
b. time allowances in the schedule for the diagnosis and
performance of warranty labor shall be reasonable for
the work to be performed, and
c. the compensation of a dealer for warranty labor shall
be the actual retail labor rates charged by the dealer
in the community in which the dealer is doing
business;
4. To reimburse the dealer for warranty parts at actual
wholesale cost, plus a minimum thirty percent (30%) handling charge
and any freight costs to return warranty parts to the warrantor; and
5. To deny dealer claims for warranty compensation only for
cause, including, but not limited to, performance of nonwarranty
repairs, material noncompliance with the published policies and
procedures of the warrantor, lack of material documentation of
claims, fraud, or misrepresentation.
B. A warrantor may conduct audits of the records of a dealer
that sells or leases its warranted products on a reasonable basis.
C. A dealer shall submit warranty claims to a warrantor within
sixty (60) days after completing all warranty work on a warranted
product.
D. A dealer shall notify the warrantor in writing if the dealer
is unable to perform material or repetitive warranty repairs as soon
as is reasonably possible.
E. A warrantor shall approve or disapprove a warranty claim on
a warranted product in writing within thirty (30) days after the
Oklahoma Statutes - Title 47. Motor Vehicles Page 940
date the dealer submits the claim, if the claim is submitted in the
manner and in the form prescribed by the warrantor. If a claim that
is properly submitted is not specifically disapproved in writing by
a warrantor within the thirty-day time period, the claim shall be
considered approved by the warrantor and the warrantor shall pay the
amount of the claim to the dealer within sixty (60) days after the
dealer submitted the claim.
Status: in_force · Read it on the official government site
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