Okla. Stat. tit. 74, § 74-8501
This is the official text of Okla. Stat. tit. 74, § 74-8501, part of Oklahoma’s Stat. tit. 74, — part of the compiled statutory law of Oklahoma, published by the state as "Stat. tit. 74,." Browse the sections below, each linked to its official government source.
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Telephone callback system
Official statutory text
A. Each state agency, board, commission, department, or other
state governmental entity with more than five hundred employees
shall develop and implement a system for telephone callback.
B. A system that allows the caller to request an automatic
callback as part of a menu of options for the routing or handling of
the call shall satisfy the requirements of this section.
C. The provisions of this section shall be applicable to any
entity that uses a toll-free number to allow contact with the
agency, and such system shall also provide an automatic callback
option and an ability to measure callback efficiency.
state governmental entity with more than five hundred employees
shall develop and implement a system for telephone callback.
B. A system that allows the caller to request an automatic
callback as part of a menu of options for the routing or handling of
the call shall satisfy the requirements of this section.
C. The provisions of this section shall be applicable to any
entity that uses a toll-free number to allow contact with the
agency, and such system shall also provide an automatic callback
option and an ability to measure callback efficiency.
Status: in_force · Read it on the official government site
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