Central Research Inc Consumer Complaints

Consumers have filed 1,618 complaints about Central Research Inc with the Consumer Financial Protection Bureau since 2024, including 1,200 in the last 12 months (up 189% from the 12 months before). Most were about student loans, and the most common issue was “incorrect information on your report”. The company responded on time to 100% of them.

1,618Complaints since 2024

1,200In the last 12 months

100%Answered on time

0Closed with money paid to the consumer

Complaints by year

Products

Student loans739 (46%)

Credit reporting710 (44%)

Debt collection163 (10%)

Debt settlement and credit repair2 (0%)

Credit cards and prepaid cards2 (0%)

Payday, title and personal loans1 (0%)

Checking and savings accounts1 (0%)

How the company responded

Closed with explanation1,618 (100%)

What consumers complained about

Incorrect information on your report701 (43%)

Dealing with your lender or servicer334 (21%)

Problem with a company's investigation into an existing problem222 (14%)

Improper use of your report91 (6%)

Took or threatened to take negative or legal action74 (5%)

Struggling to repay your loan57 (4%)

Attempts to collect debt not owed49 (3%)

Credit monitoring or identity theft protection services29 (2%)

Written notification about debt19 (1%)

False statements or representation17 (1%)

Where complaints came from

State	Complaints	Share
Texas	188	12%
California	159	10%
Georgia	126	8%
Florida	117	7%
New York	109	7%
New Jersey	89	6%
Illinois	76	5%
Pennsylvania	69	4%
Maryland	51	3%
Michigan	50	3%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.