Consumer Complaints in California

California consumers filed 658,894 complaints with the Consumer Financial Protection Bureau in the last 12 months, about 1,671 per 100,000 residents, and 1,871,609 since 2011. Pick a product for the companies named most and what the complaints were about.

Complaints by product

Product	Last 12 months	All years
Credit reporting	588,096	1,463,379
Debt collection	26,028	118,681
Credit cards and prepaid cards	16,225	83,793
Mortgages	4,069	71,969
Checking and savings accounts	12,247	70,253
Money transfers and virtual currency	4,750	24,328
Vehicle loans and leases	2,816	13,785
Student loans	1,943	13,768
Payday, title and personal loans	2,247	10,447
Debt settlement and credit repair	473	1,074
Other financial products	0	132

Companies named most in the last 12 months

Company	Complaints
Transunion Intermediate Holdings, Inc.	207,338
Experian Information Solutions Inc.	183,194
Equifax, Inc.	182,264
Bank of America, National Association	4,682
JPMorgan Chase & Co.	4,594
Wells Fargo & Company	4,264
Citibank, N.A.	4,067
Capital One Financial Corporation	3,811
Lexisnexis	2,861
Encore Capital Group Inc.	2,320

Complaints by year

Trouble with a lender, bank or debt collector in California?

Compare debt collection lawyers in California

← All states

Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.