Consumer Complaints » Continental Services Group, Inc. d/b/a ConServe

Continental Services Group, Inc. d/b/a ConServe Consumer Complaints

Consumers have filed 1,945 complaints about Continental Services Group, Inc. d/b/a ConServe with the Consumer Financial Protection Bureau since 2012, including 509 in the last 12 months (up 34% from the 12 months before). Most were about debt collection, and the most common issue was “attempts to collect debt not owed”. The company responded on time to 100% of them.

1,945Complaints since 2012
509In the last 12 months
100%Answered on time
4Closed with money paid to the consumer

Complaints by year

0200400600120122220138720146520156720161222017992018782019592020952021862022892023232202439420254492026

Products

Debt collection1,477 (76%)
Credit reporting349 (18%)
Student loans101 (5%)
Checking and savings accounts6 (0%)
Debt settlement and credit repair6 (0%)
Payday, title and personal loans4 (0%)
Money transfers and virtual currency2 (0%)

How the company responded

Closed with explanation1,596 (82%)
Closed with non-monetary relief340 (17%)
In progress5 (0%)
Closed with monetary relief4 (0%)

What consumers complained about

Attempts to collect debt not owed558 (29%)
Written notification about debt306 (16%)
Incorrect information on your report196 (10%)
False statements or representation189 (10%)
Took or threatened to take negative or legal action117 (6%)
Communication tactics101 (5%)
Cont'd attempts collect debt not owed97 (5%)
Improper use of your report69 (4%)
Problem with a company's investigation into an existing problem58 (3%)
Dealing with my lender or servicer39 (2%)

Where complaints came from

StateComplaintsShare
Florida47124%
Texas19310%
New York1769%
California1679%
Georgia945%
Pennsylvania724%
Alabama422%
North Carolina422%
Illinois402%
Michigan402%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.