Qc Holdings Inc Consumer Complaints

Consumers have filed 233 complaints about Qc Holdings Inc with the Consumer Financial Protection Bureau since 2013, including 48 in the last 12 months (up 78% from the 12 months before). Most were about payday, title and personal loans, and the most common issue was “charged fees or interest you didn't expect”. The company responded on time to 97% of them.

233Complaints since 2013
48In the last 12 months
97%Answered on time
17Closed with money paid to the consumer

Complaints by year

01020304092013202014172015172016142017122018102019820208202182022182023172024352025402026

Products

Payday, title and personal loans135 (58%)
Debt collection86 (37%)
Credit reporting6 (3%)
Checking and savings accounts2 (1%)
Debt settlement and credit repair1 (0%)
Vehicle loans and leases1 (0%)
Money transfers and virtual currency1 (0%)
Mortgages1 (0%)

How the company responded

Closed with explanation192 (82%)
Closed with non-monetary relief23 (10%)
Closed with monetary relief17 (7%)
In progress1 (0%)

What consumers complained about

Charged fees or interest you didn't expect28 (12%)
Communication tactics27 (12%)
Struggling to pay your loan23 (10%)
Attempts to collect debt not owed12 (5%)
Took or threatened to take negative or legal action12 (5%)
Problem with the payoff process at the end of the loan10 (4%)
Can't contact lender9 (4%)
Problem when making payments8 (3%)
Cont'd attempts collect debt not owed7 (3%)
Loan payment wasn't credited to your account6 (3%)

Where complaints came from

StateComplaintsShare
Missouri5323%
Kansas177%
Illinois167%
Texas146%
Mississippi146%
Utah136%
Idaho125%
Oklahoma94%
Virginia73%
Tennessee73%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.