Resurgent Capital Services L.P. Consumer Complaints

Consumers have filed 74,686 complaints about Resurgent Capital Services L.P. with the Consumer Financial Protection Bureau since 2012, including 23,974 in the last 12 months (up 7% from the 12 months before). Most were about debt collection, and the most common issue was “attempts to collect debt not owed”. The company responded on time to 100% of them.

74,686Complaints since 2012

23,974In the last 12 months

100%Answered on time

117Closed with money paid to the consumer

Complaints by year

Products

Debt collection54,527 (73%)

Credit reporting18,683 (25%)

Credit cards and prepaid cards952 (1%)

Debt settlement and credit repair199 (0%)

Mortgages148 (0%)

Payday, title and personal loans109 (0%)

Checking and savings accounts31 (0%)

Vehicle loans and leases15 (0%)

Student loans11 (0%)

Money transfers and virtual currency11 (0%)

How the company responded

Closed with explanation58,407 (78%)

Closed with non-monetary relief16,071 (22%)

Closed with monetary relief117 (0%)

Closed62 (0%)

In progress29 (0%)

What consumers complained about

Attempts to collect debt not owed21,946 (29%)

Written notification about debt10,369 (14%)

False statements or representation9,688 (13%)

Incorrect information on your report9,518 (13%)

Took or threatened to take negative or legal action7,558 (10%)

Improper use of your report4,799 (6%)

Problem with a company's investigation into an existing problem3,370 (5%)

Communication tactics1,681 (2%)

Electronic communications1,124 (2%)

Problem with a credit reporting company's investigation into an existing problem1,051 (1%)

Where complaints came from

State	Complaints	Share
Texas	9,708	13%
Florida	8,818	12%
California	6,704	9%
Georgia	6,504	9%
New York	4,042	5%
Illinois	3,383	5%
Pennsylvania	3,379	5%
New Jersey	2,538	3%
North Carolina	2,366	3%
Ohio	2,267	3%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.