Security Finance Corp Consumer Complaints

Consumers have filed 2,155 complaints about Security Finance Corp with the Consumer Financial Protection Bureau since 2012, including 554 in the last 12 months (up 40% from the 12 months before). Most were about credit reporting, and the most common issue was “incorrect information on your report”. The company responded on time to 98% of them.

2,155Complaints since 2012

554In the last 12 months

98%Answered on time

22Closed with money paid to the consumer

Complaints by year

Products

Credit reporting807 (37%)

Debt collection781 (36%)

Payday, title and personal loans436 (20%)

Vehicle loans and leases111 (5%)

Credit cards and prepaid cards14 (1%)

Debt settlement and credit repair3 (0%)

Money transfers and virtual currency1 (0%)

Mortgages1 (0%)

Checking and savings accounts1 (0%)

How the company responded

Closed with explanation2,045 (95%)

Closed with non-monetary relief83 (4%)

Closed with monetary relief22 (1%)

Closed5 (0%)

What consumers complained about

Incorrect information on your report420 (19%)

Improper use of your report262 (12%)

Attempts to collect debt not owed249 (12%)

Took or threatened to take negative or legal action176 (8%)

Communication tactics137 (6%)

Problem with a company's investigation into an existing problem108 (5%)

Problems when you are unable to pay89 (4%)

Struggling to pay your loan84 (4%)

Problem with a credit reporting company's investigation into an existing problem70 (3%)

Problem when making payments57 (3%)

Where complaints came from

State	Complaints	Share
Texas	539	25%
South Carolina	296	14%
Georgia	285	13%
Louisiana	134	6%
Alabama	132	6%
Tennessee	120	6%
Oklahoma	88	4%
Missouri	69	3%
North Carolina	61	3%
Florida	60	3%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.