Selene Holdings LLC Consumer Complaints

Consumers have filed 3,401 complaints about Selene Holdings LLC with the Consumer Financial Protection Bureau since 2020, including 1,048 in the last 12 months (up 48% from the 12 months before). Most were about mortgages, and the most common issue was “trouble during payment process”. The company responded on time to 100% of them.

3,401Complaints since 2020

1,048In the last 12 months

100%Answered on time

0Closed with money paid to the consumer

Complaints by year

Products

Mortgages3,057 (90%)

Credit reporting206 (6%)

Debt collection118 (3%)

Debt settlement and credit repair7 (0%)

Checking and savings accounts5 (0%)

Money transfers and virtual currency4 (0%)

Payday, title and personal loans4 (0%)

How the company responded

Closed with explanation3,376 (99%)

In progress25 (1%)

What consumers complained about

Trouble during payment process1,447 (43%)

Struggling to pay mortgage1,353 (40%)

Incorrect information on your report183 (5%)

Applying for a mortgage or refinancing an existing mortgage105 (3%)

Closing on a mortgage85 (2%)

Attempts to collect debt not owed43 (1%)

Problem with a company's investigation into an existing problem39 (1%)

Improper use of your report27 (1%)

False statements or representation27 (1%)

Took or threatened to take negative or legal action23 (1%)

Where complaints came from

State	Complaints	Share
Florida	445	13%
California	406	12%
New York	287	8%
New Jersey	219	6%
Georgia	205	6%
Texas	193	6%
Illinois	159	5%
Maryland	129	4%
Virginia	123	4%
Pennsylvania	121	4%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.