Debt Collection Complaints in New York

New York consumers filed 11,720 debt collection complaints with the CFPB in the last 12 months, about 59 per 100,000 residents, and 57,325 in all since 2013. That's 3% of all complaints from New York in the past year, ranking it 7th of 52 states for this product in the last 12 months.

Companies named most in the last 12 months

What the complaints were about

Last 12 months, as the consumer categorized it.

Attempts to collect debt not owed5,262 (45%)
Took or threatened to take negative or legal action2,440 (21%)
Written notification about debt2,018 (17%)
False statements or representation1,309 (11%)
Communication tactics429 (4%)
Electronic communications170 (1%)
Threatened to contact someone or share information improperly92 (1%)

By year

05k10k15k74920132,21620142,25120152,32320162,48020172,94420182,56420193,21120203,76020212,77020223,66320237,471202411,04720259,8762026

Your rights with debt collectors

The federal Fair Debt Collection Practices Act bars collectors from harassment, false threats and calls at unreasonable hours, and lets you demand written proof of a debt. Many states add their own rules. A consumer lawyer can tell you whether a collector broke the law, and these cases are often handled at no upfront cost because the law lets you recover attorney fees.

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Other complaint types in New York

Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.