Resolve Harmony Center, LLC
2211 East Southern Avenue, Phoenix, AZ 85040 · (602) 305-7134 · CMS certification number 035205
Resolve Harmony Center, LLC is a 115-bed for-profit nursing home in Phoenix, Arizona, certified for Medicare and Medicaid since 1991. CMS rates it 1 out of 5 stars overall. Its last three inspection cycles produced 45 health citations.
CMS star ratings
| Overall | ★★★★★ |
|---|---|
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
How it compares
| This facility | Arizona average | |
|---|---|---|
| Health citations, most recent inspection cycle | 12 | 6.3 |
| Nurse staffing hours per resident per day | 3.52 | 4.08 |
| Nursing staff turnover | — | 44.8% |
| Overall star rating | 1 | 3.4 |
Facility details
| Ownership | For profit - Limited Liability company |
|---|---|
| Certified beds | 115 (about 49 residents a day) |
| County | Maricopa |
| Last standard inspection | March 13, 2026 |
Inspection history
45 citations from 13 inspections, 15 of them from complaint inspections. Newest first; select an inspection to see its citations.
July 30, 2026 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Aug 5, 2026
June 5, 2026 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Jun 20, 2026
April 27, 2026 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected May 21, 2026
March 13, 2026 7 citations · standard, complaint inspection Potential harm
Have policies on smoking.
Potential for more than minimal harm (pattern) Environmental
Tag F0926 · severity code E · corrected Apr 28, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Potential for more than minimal harm (pattern) Quality of Life and Care
Tag F0689 · severity code E · corrected Apr 28, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Potential for more than minimal harm (pattern) Resident Assessment and Care Planning
Tag F0645 · severity code E · corrected Apr 28, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0761 · severity code D · corrected Apr 28, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0757 · severity code D · corrected Apr 28, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Potential for more than minimal harm (isolated) Quality of Life and Care Complaint
Tag F0684 · severity code D · corrected Apr 28, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0640 · severity code D · corrected Apr 28, 2026
February 12, 2026 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Feb 27, 2026
November 19, 2025 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Nov 29, 2025
July 18, 2025 4 citations · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (pattern) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code E · corrected Sep 8, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning Complaint
Tag F0657 · severity code D · corrected Sep 8, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning Complaint
Tag F0658 · severity code D · corrected Sep 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Potential for more than minimal harm (isolated) Resident Rights Complaint
Tag F0550 · severity code D · corrected Sep 8, 2025
July 3, 2025 2 citations · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (pattern) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code E · corrected Sep 6, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0609 · severity code D · corrected Sep 6, 2025
May 14, 2025 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Jun 18, 2025
January 2, 2025 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Jan 28, 2025
December 13, 2024 15 citations · standard inspection Potential harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Potential for more than minimal harm (pattern) Environmental
Tag F0925 · severity code E · corrected Dec 31, 2024
Implement a program that monitors antibiotic use.
Potential for more than minimal harm (pattern) Infection Control
Tag F0881 · severity code E · corrected Dec 31, 2024
Provide and implement an infection prevention and control program.
Potential for more than minimal harm (pattern) Infection Control
Tag F0880 · severity code E · corrected Dec 31, 2024
Post nurse staffing information every day.
Potential for more than minimal harm (pattern) Nursing and Physician Services
Tag F0732 · severity code E · corrected Dec 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Potential for more than minimal harm (pattern) Resident Rights
Tag F0584 · severity code E · corrected Dec 31, 2024
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0942 · severity code D · corrected Dec 31, 2024
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0943 · severity code D · corrected Dec 31, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0550 · severity code D · corrected Dec 31, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0645 · severity code D · corrected Dec 31, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0658 · severity code D · corrected Dec 31, 2024
Provide or obtain dental services for each resident.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0791 · severity code D · corrected Dec 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Potential for more than minimal harm (isolated) Nutrition and Dietary
Tag F0812 · severity code D · corrected Dec 31, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Potential for more than minimal harm (isolated) Environmental
Tag F0919 · severity code D · corrected Dec 31, 2024
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Potential for more than minimal harm (isolated) Administration
Tag F0940 · severity code D · corrected Dec 31, 2024
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Potential for more than minimal harm (isolated) Infection Control
Tag F0945 · severity code D · corrected Dec 31, 2024
August 22, 2024 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Aug 23, 2024
February 17, 2023 9 citations · standard inspection Potential harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Potential for more than minimal harm (pattern) Resident Assessment and Care Planning
Tag F0656 · severity code E · corrected May 22, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Potential for more than minimal harm (pattern) Nursing and Physician Services
Tag F0727 · severity code E · corrected May 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Potential for more than minimal harm (pattern) Quality of Life and Care
Tag F0689 · severity code E · corrected May 22, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0758 · severity code D · corrected May 22, 2023
Post nurse staffing information every day.
Potential for more than minimal harm (isolated) Nursing and Physician Services
Tag F0732 · severity code D · corrected May 22, 2023
Respond appropriately to all alleged violations.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0610 · severity code D · corrected May 22, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0607 · severity code D · corrected May 22, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0600 · severity code D · corrected May 22, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0584 · severity code D · corrected May 22, 2023
Nursing home negligence lawyers in Phoenix
Lawbamba lists 16 nursing home negligence lawyers with an office in Phoenix, Arizona, the practice area that deals with the nursing home inspection records on this page. These 4 come first in that listing (how the order is set).
Matched by practice area and office location only. These lawyers are not connected to the records on this page and have not reviewed or endorsed it.
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Source: the Centers for Medicare & Medicaid Services (CMS) nursing home data published on data.cms.gov and Medicare's Care Compare, updated on Lawbamba November 9, 2026. Citations come from state health inspections, standard and complaint-driven, over each facility's last three inspection cycles. A citation describes what inspectors found on the inspection date; facilities can dispute citations, and most are corrected afterwards. Star ratings, fines and the abuse icon are CMS's own.
Lawbamba is not affiliated with CMS or any nursing home, and this page is general information, not legal advice. Report a concern about a nursing home to your state survey agency or long-term care ombudsman.