Resolve Harmony Center, LLC

2211 East Southern Avenue, Phoenix, AZ 85040 · (602) 305-7134 · CMS certification number 035205

Resolve Harmony Center, LLC is a 115-bed for-profit nursing home in Phoenix, Arizona, certified for Medicare and Medicaid since 1991. CMS rates it 1 out of 5 stars overall. Its last three inspection cycles produced 45 health citations.

CMS abuse icon. Medicare's Care Compare shows its abuse icon for this nursing home. CMS uses the icon for facilities cited for abuse that harmed a resident within the past year, or for abuse that could have caused harm on each of the past two years' inspections. See the citations below.
45Health citations, last 3 inspection cycles
0At actual harm or immediate jeopardy level
15In CMS's abuse, neglect and exploitation category
$0Federal fines (0)

CMS star ratings

Overall★★★★★
Health inspections★★★★★
Staffing★★★★★
Quality measures★★★★★

How it compares

This facilityArizona averageUS average
Health citations, most recent inspection cycle126.39.2
Nurse staffing hours per resident per day3.524.083.90
Nursing staff turnover—44.8%45.3%
Overall star rating13.43.0

Facility details

OwnershipFor profit - Limited Liability company
Certified beds115 (about 49 residents a day)
CountyMaricopa
Last standard inspectionMarch 13, 2026

Inspection history

45 citations from 13 inspections, 15 of them from complaint inspections. Newest first; select an inspection to see its citations.

July 30, 2026 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Aug 5, 2026

June 5, 2026 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Jun 20, 2026

April 27, 2026 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected May 21, 2026

March 13, 2026 7 citations · standard, complaint inspection Potential harm

Have policies on smoking.

Potential for more than minimal harm (pattern) Environmental

Tag F0926 · severity code E · corrected Apr 28, 2026

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm (pattern) Quality of Life and Care

Tag F0689 · severity code E · corrected Apr 28, 2026

PASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm (pattern) Resident Assessment and Care Planning

Tag F0645 · severity code E · corrected Apr 28, 2026

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm (isolated) Pharmacy Service

Tag F0761 · severity code D · corrected Apr 28, 2026

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Potential for more than minimal harm (isolated) Pharmacy Service

Tag F0757 · severity code D · corrected Apr 28, 2026

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm (isolated) Quality of Life and Care Complaint

Tag F0684 · severity code D · corrected Apr 28, 2026

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Potential for more than minimal harm (isolated) Resident Assessment and Care Planning

Tag F0640 · severity code D · corrected Apr 28, 2026

February 12, 2026 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Feb 27, 2026

November 19, 2025 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Nov 29, 2025

July 18, 2025 4 citations · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (pattern) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code E · corrected Sep 8, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm (isolated) Resident Assessment and Care Planning Complaint

Tag F0657 · severity code D · corrected Sep 8, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm (isolated) Resident Assessment and Care Planning Complaint

Tag F0658 · severity code D · corrected Sep 8, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm (isolated) Resident Rights Complaint

Tag F0550 · severity code D · corrected Sep 8, 2025

July 3, 2025 2 citations · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (pattern) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code E · corrected Sep 6, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0609 · severity code D · corrected Sep 6, 2025

May 14, 2025 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Jun 18, 2025

January 2, 2025 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Jan 28, 2025

December 13, 2024 15 citations · standard inspection Potential harm

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Potential for more than minimal harm (pattern) Environmental

Tag F0925 · severity code E · corrected Dec 31, 2024

Implement a program that monitors antibiotic use.

Potential for more than minimal harm (pattern) Infection Control

Tag F0881 · severity code E · corrected Dec 31, 2024

Provide and implement an infection prevention and control program.

Potential for more than minimal harm (pattern) Infection Control

Tag F0880 · severity code E · corrected Dec 31, 2024

Post nurse staffing information every day.

Potential for more than minimal harm (pattern) Nursing and Physician Services

Tag F0732 · severity code E · corrected Dec 31, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm (pattern) Resident Rights

Tag F0584 · severity code E · corrected Dec 31, 2024

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

Potential for more than minimal harm (isolated) Resident Rights

Tag F0942 · severity code D · corrected Dec 31, 2024

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation

Tag F0943 · severity code D · corrected Dec 31, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm (isolated) Resident Rights

Tag F0550 · severity code D · corrected Dec 31, 2024

PASARR screening for Mental disorders or Intellectual Disabilities

Potential for more than minimal harm (isolated) Resident Assessment and Care Planning

Tag F0645 · severity code D · corrected Dec 31, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm (isolated) Resident Assessment and Care Planning

Tag F0658 · severity code D · corrected Dec 31, 2024

Provide or obtain dental services for each resident.

Potential for more than minimal harm (isolated) Quality of Life and Care

Tag F0791 · severity code D · corrected Dec 31, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm (isolated) Nutrition and Dietary

Tag F0812 · severity code D · corrected Dec 31, 2024

Make sure that a working call system is available in each resident's bathroom and bathing area.

Potential for more than minimal harm (isolated) Environmental

Tag F0919 · severity code D · corrected Dec 31, 2024

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Potential for more than minimal harm (isolated) Administration

Tag F0940 · severity code D · corrected Dec 31, 2024

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Potential for more than minimal harm (isolated) Infection Control

Tag F0945 · severity code D · corrected Dec 31, 2024

August 22, 2024 1 citation · complaint inspection Potential harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint

Tag F0600 · severity code D · corrected Aug 23, 2024

February 17, 2023 9 citations · standard inspection Potential harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm (pattern) Resident Assessment and Care Planning

Tag F0656 · severity code E · corrected May 22, 2023

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Potential for more than minimal harm (pattern) Nursing and Physician Services

Tag F0727 · severity code E · corrected May 22, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm (pattern) Quality of Life and Care

Tag F0689 · severity code E · corrected May 22, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm (isolated) Pharmacy Service

Tag F0758 · severity code D · corrected May 22, 2023

Post nurse staffing information every day.

Potential for more than minimal harm (isolated) Nursing and Physician Services

Tag F0732 · severity code D · corrected May 22, 2023

Respond appropriately to all alleged violations.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation

Tag F0610 · severity code D · corrected May 22, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation

Tag F0607 · severity code D · corrected May 22, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation

Tag F0600 · severity code D · corrected May 22, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm (isolated) Resident Rights

Tag F0584 · severity code D · corrected May 22, 2023

Nursing home negligence lawyers in Phoenix

Lawbamba lists 16 nursing home negligence lawyers with an office in Phoenix, Arizona, the practice area that deals with the nursing home inspection records on this page. These 4 come first in that listing (how the order is set).

Brett Slavicek
Treon, Aguirre & Newman, PA
Nursing Home Negligence, Automobile Accidents, Civil
Phoenix · 4.0★ from 4 reviews
Alan L Goldman
Alan Goldman, P.C.
Nursing Home Negligence, Appellate, Arbitration
Phoenix · 4.0★ from 1 review
Roger Morris
Quarles & Brady LLP
Nursing Home Negligence, Drugs & Medical Devices, Health Care & Hospitalization
Phoenix
Michelle Jager
Bowman and Brooke LLP
Nursing Home Negligence, Medical Malpractice, Products Liability
Phoenix

Matched by practice area and office location only. These lawyers are not connected to the records on this page and have not reviewed or endorsed it.

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Other nursing homes in Phoenix

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Source: the Centers for Medicare & Medicaid Services (CMS) nursing home data published on data.cms.gov and Medicare's Care Compare, updated on Lawbamba November 9, 2026. Citations come from state health inspections, standard and complaint-driven, over each facility's last three inspection cycles. A citation describes what inspectors found on the inspection date; facilities can dispute citations, and most are corrected afterwards. Star ratings, fines and the abuse icon are CMS's own.

Lawbamba is not affiliated with CMS or any nursing home, and this page is general information, not legal advice. Report a concern about a nursing home to your state survey agency or long-term care ombudsman.