Heritage Park Nursing Center
275 Garnet Way, Upland, CA 91786 · (909) 949-4887 · CMS certification number 555514
Heritage Park Nursing Center is a 70-bed for-profit nursing home in Upland, California, certified for Medicare and Medicaid since 1992. CMS rates it 5 out of 5 stars overall. Its last three inspection cycles produced 21 health citations, 1 of them at the level CMS classes as actual harm or immediate jeopardy.
CMS star ratings
| Overall | ★★★★★ |
|---|---|
| Health inspections | ★★★★★ |
| Staffing | ★★★★★ |
| Quality measures | ★★★★★ |
How it compares
| This facility | California average | |
|---|---|---|
| Health citations, most recent inspection cycle | 4 | 15.6 |
| Nurse staffing hours per resident per day | 3.78 | 4.54 |
| Nursing staff turnover | 38.3% | 36.6% |
| Overall star rating | 5 | 3.2 |
Facility details
| Ownership | For profit - Corporation |
|---|---|
| Chain | Generations Healthcare (27 facilities) |
| Certified beds | 70 (about 67 residents a day) |
| County | San Bernardino |
| Last standard inspection | June 19, 2025 |
Inspection history
21 citations from 10 inspections, 7 of them from complaint inspections. Newest first; select an inspection to see its citations.
May 13, 2026 1 citation · complaint inspection Potential harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0600 · severity code D · corrected Jun 12, 2026
June 19, 2025 3 citations · standard inspection Potential harm
Provide and implement an infection prevention and control program.
Potential for more than minimal harm (isolated) Infection Control
Tag F0880 · severity code D · corrected Jul 7, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0755 · severity code D · corrected Jul 7, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation
Tag F0605 · severity code D · corrected Jul 11, 2025
May 23, 2025 1 citation · complaint inspection Potential harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0607 · severity code D · corrected Jun 5, 2025
April 17, 2025 1 citation · complaint inspection Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Actual harm to residents (isolated) Quality of Life and Care Complaint
Tag F0689 · severity code G · corrected May 2, 2025
May 16, 2024 2 citations · standard inspection Potential harm
Ensure each resident receives an accurate assessment.
Potential for more than minimal harm (pattern) Resident Assessment and Care Planning
Tag F0641 · severity code E · corrected Jun 13, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning
Tag F0645 · severity code D · corrected Jun 13, 2024
April 8, 2024 1 citation · complaint inspection Potential harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Potential for more than minimal harm (isolated) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0609 · severity code D · corrected Apr 19, 2024
February 27, 2024 1 citation · complaint inspection Potential harm
Respond appropriately to all alleged violations.
Potential for more than minimal harm (pattern) Freedom from Abuse, Neglect, and Exploitation Complaint
Tag F0610 · severity code E · corrected Mar 17, 2024
February 10, 2024 1 citation · complaint inspection Potential harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Potential for more than minimal harm (isolated) Quality of Life and Care Complaint
Tag F0689 · severity code D · corrected Feb 26, 2024
January 26, 2024 1 citation · complaint inspection Potential harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Potential for more than minimal harm (isolated) Resident Assessment and Care Planning Complaint
Tag F0842 · severity code D · corrected Feb 12, 2024
November 4, 2022 9 citations · standard inspection Potential harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Potential for more than minimal harm (widespread) Nutrition and Dietary
Tag F0812 · severity code F · corrected Dec 16, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Potential for more than minimal harm (pattern) Resident Rights
Tag F0578 · severity code E · corrected Dec 16, 2022
Ensure staff are vaccinated for COVID-19
Potential for more than minimal harm (isolated) Infection Control
Tag F0888 · severity code D · corrected Dec 16, 2022
Dispose of garbage and refuse properly.
Potential for more than minimal harm (isolated) Nutrition and Dietary
Tag F0814 · severity code D · corrected Dec 16, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Potential for more than minimal harm (isolated) Pharmacy Service
Tag F0761 · severity code D · corrected Dec 16, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0695 · severity code D · corrected Dec 16, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0689 · severity code D · corrected Dec 16, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Potential for more than minimal harm (isolated) Quality of Life and Care
Tag F0688 · severity code D · corrected Dec 16, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Potential for more than minimal harm (isolated) Resident Rights
Tag F0550 · severity code D · corrected Dec 16, 2022
Personal injury lawyers in Upland
Lawbamba lists 13 personal injury lawyers with an office in Upland, California, the practice area that deals with the nursing home inspection records on this page. These 4 come first in that listing (how the order is set).
Matched by practice area and office location only. These lawyers are not connected to the records on this page and have not reviewed or endorsed it.
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Source: the Centers for Medicare & Medicaid Services (CMS) nursing home data published on data.cms.gov and Medicare's Care Compare, updated on Lawbamba November 12, 2026. Citations come from state health inspections, standard and complaint-driven, over each facility's last three inspection cycles. A citation describes what inspectors found on the inspection date; facilities can dispute citations, and most are corrected afterwards. Star ratings, fines and the abuse icon are CMS's own.
Lawbamba is not affiliated with CMS or any nursing home, and this page is general information, not legal advice. Report a concern about a nursing home to your state survey agency or long-term care ombudsman.