Tenn. Code Ann. § 52-2-602

This is the official text of Tenn. Code Ann. § 52-2-602, part of Tennessee’s Code Ann — part of the compiled statutory law of Tennessee, published by the state as "Code Ann." Browse the sections below, each linked to its official government source.

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Conflict resolution procedures and appeal processes - Adoption by licensees

Official statutory text

Every licensee under this title shall have a clear conflict resolution procedure, including an appeal process, that complies with the department's rules, policies, procedures, and guidelines, as applicable, and shall communicate the procedure to each person supported and their family, as appropriate, involved in the service. Termination of service or support because a third-party payer refuses to continue to fund the service or support is not subject to the conflict resolution procedure. The location where service or support is to be provided is not subject to the conflict resolution procedure unless the location is inaccessible to the person supported and their family, as appropriate. The procedure must include the means to resolve a conflict informally and expeditiously in conformity with the department's rules, policies, procedures, or guidelines, as applicable. A licensee shall not cease to provide services and supports to a person supported with an intellectual or developmental disability during the pendency of the conflict resolution over the objection of the person supported. Added by 2024 Tenn. Acts, ch. 688,s 2, eff. 7/1/2024.
Every licensee under this title shall have a clear conflict resolution procedure, including an appeal process, that complies with the department's rules, policies, procedures, and guidelines, as applicable, and shall communicate the procedure to each person supported and their family, as appropriate, involved in the service. Termination of service or support because a third-party payer refuses to continue to fund the service or support is not subject to the conflict resolution procedure. The location where service or support is to be provided is not subject to the conflict resolution procedure unless the location is inaccessible to the person supported and their family, as appropriate. The procedure must include the means to resolve a conflict informally and expeditiously in conformity with the department's rules, policies, procedures, or guidelines, as applicable. A licensee shall not cease to provide services and supports to a person supported with an intellectual or developmental disability during the pendency of the conflict resolution over the objection of the person supported.
Added by 2024 Tenn. Acts, ch. 688,s 2, eff. 7/1/2024.

Status: in_force

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