Credit Control, LLC Consumer Complaints

Consumers have filed 4,428 complaints about Credit Control, LLC with the Consumer Financial Protection Bureau since 2020, including 2,313 in the last 12 months (up 126% from the 12 months before). Most were about debt collection, and the most common issue was “attempts to collect debt not owed”. The company responded on time to 100% of them.

4,428Complaints since 2020

2,313In the last 12 months

100%Answered on time

0Closed with money paid to the consumer

Complaints by year

Products

Debt collection3,675 (83%)

Credit reporting689 (16%)

Credit cards and prepaid cards38 (1%)

Debt settlement and credit repair15 (0%)

Vehicle loans and leases5 (0%)

Checking and savings accounts4 (0%)

Payday, title and personal loans1 (0%)

Student loans1 (0%)

How the company responded

Closed with explanation4,405 (99%)

Closed with non-monetary relief16 (0%)

In progress7 (0%)

What consumers complained about

Attempts to collect debt not owed1,737 (39%)

Written notification about debt706 (16%)

False statements or representation492 (11%)

Incorrect information on your report372 (8%)

Took or threatened to take negative or legal action310 (7%)

Communication tactics192 (4%)

Improper use of your report192 (4%)

Electronic communications178 (4%)

Problem with a company's investigation into an existing problem120 (3%)

Threatened to contact someone or share information improperly60 (1%)

Where complaints came from

State	Complaints	Share
Texas	518	12%
Florida	483	11%
California	404	9%
Georgia	333	8%
New York	275	6%
Illinois	175	4%
North Carolina	166	4%
Pennsylvania	162	4%
New Jersey	151	3%
Virginia	139	3%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.