Consumer Complaints » Select Portfolio Servicing, Inc.

Select Portfolio Servicing, Inc. Consumer Complaints

Consumers have filed 16,673 complaints about Select Portfolio Servicing, Inc. with the Consumer Financial Protection Bureau since 2011, including 1,256 in the last 12 months (up 29% from the 12 months before). Most were about mortgages, and the most common issue was “struggling to pay mortgage”. The company responded on time to 100% of them.

16,673Complaints since 2011
1,256In the last 12 months
100%Answered on time
14Closed with money paid to the consumer

Complaints by year

05001k1.5k12011261201284820131,43620141,36320151,48920161,36620171,23620181,20520191,05420201,3022021988202297820231,055202498120251,1102026

Products

Mortgages15,247 (91%)
Debt collection820 (5%)
Credit reporting533 (3%)
Checking and savings accounts21 (0%)
Debt settlement and credit repair19 (0%)
Money transfers and virtual currency14 (0%)
Payday, title and personal loans10 (0%)
Credit cards and prepaid cards6 (0%)
Vehicle loans and leases2 (0%)
Student loans1 (0%)

How the company responded

Closed with explanation16,499 (99%)
Closed with non-monetary relief87 (1%)
Closed with relief37 (0%)
In progress19 (0%)
Closed17 (0%)
Closed with monetary relief14 (0%)

What consumers complained about

Struggling to pay mortgage4,629 (28%)
Trouble during payment process4,059 (24%)
Loan modification,collection,foreclosure3,499 (21%)
Loan servicing, payments, escrow account1,390 (8%)
Incorrect information on your report474 (3%)
Applying for a mortgage or refinancing an existing mortgage445 (3%)
Closing on a mortgage373 (2%)
Other260 (2%)
Attempts to collect debt not owed183 (1%)
Settlement process and costs180 (1%)

Where complaints came from

StateComplaintsShare
California3,69322%
Florida2,10713%
Georgia1,0766%
New York1,0136%
Texas7555%
New Jersey7004%
Maryland6894%
Illinois6074%
Pennsylvania5453%
Virginia4843%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

← All companies

Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.