N.Y. PBS Law § 224

§ 224. Requirement for adequate service. 1. Every cable television\ncompany shall provide safe, adequate and reliable service in accordance\nwith applicable laws, regulations, and franchise requirements.\n 2. Whenever, upon complaint or upon its own motion, and after public\nnotice and opportunity for hearing, the commission finds that, despite\nits economic feasibility, the construction or operation of a franchised\nor certificated cable television system has been unreasonably delayed or\nthat the extension of service to any persons or areas within a cable\ntelevision company's territory has been unreasonably withheld, it may\norder such construction, operation or extension on such terms and\nconditions as it deems reasonable and in the public interest.\n 3. Whenever, upon complaint or upon its own motion and after public\nnotice and opportunity for hearing, the commission finds that a cable\ntelevision company is not meeting the service requirements and\nobligations imposed by this article, by the regulations promulgated\nhereunder or by its franchise, it may order compliance therewith on such\nterms and conditions as it deems reasonable and in the public interest.\n 4. In a city with a population of more than one million, the\ncommission shall designate areas where significant inconsistent\ninstallations of cable television systems may be proposed, and, as\nappropriate, conduct public hearings in such areas. The commission shall\nalso conduct such other proceedings as are necessary to determine\nwhether such inconsistent installations will have an adverse impact on\nthe character of said areas and are warranted by economic and technical\ncircumstances. The commission may order or permit construction by a\ncable television company of its facilities in an inconsistent manner\nonly upon such terms and conditions as shall ensure the availability of\ncable television service to the largest number of potential subscribers\nconsistent with the character of the community and economic and\ntechnical feasibility. The commission shall enjoin construction which it\ndetermines is contrary to the intent of this subdivision.\n 5. Failure to comply with an order of the commission issued under\nsubdivisions two, three or four of this section shall be grounds for\ndenial, suspension or revocation of the right to exercise a franchise or\nto operate pursuant to a certificate of confirmation.\n