First Technology Federal Credit Union Consumer Complaints

Consumers have filed 1,044 complaints about First Technology Federal Credit Union with the Consumer Financial Protection Bureau since 2023, including 519 in the last 12 months (up 83% from the 12 months before). Most were about credit reporting, and the most common issue was “incorrect information on your report”. The company responded on time to 100% of them.

1,044Complaints since 2023

519In the last 12 months

100%Answered on time

55Closed with money paid to the consumer

Complaints by year

Products

Credit reporting432 (41%)

Checking and savings accounts203 (19%)

Vehicle loans and leases117 (11%)

Debt collection91 (9%)

Credit cards and prepaid cards89 (9%)

Payday, title and personal loans53 (5%)

Mortgages32 (3%)

Money transfers and virtual currency21 (2%)

Student loans4 (0%)

Debt settlement and credit repair2 (0%)

How the company responded

Closed with explanation824 (79%)

Closed with non-monetary relief162 (16%)

Closed with monetary relief55 (5%)

In progress3 (0%)

What consumers complained about

Incorrect information on your report236 (23%)

Improper use of your report173 (17%)

Managing an account127 (12%)

Problem with a company's investigation into an existing problem57 (5%)

Managing the loan or lease44 (4%)

Attempts to collect debt not owed40 (4%)

Getting a loan or lease31 (3%)

Problem with a purchase shown on your statement27 (3%)

Took or threatened to take negative or legal action25 (2%)

Problem with a lender or other company charging your account23 (2%)

Where complaints came from

State	Complaints	Share
Massachusetts	238	23%
California	88	8%
Texas	84	8%
Florida	74	7%
Georgia	63	6%
New York	52	5%
North Carolina	48	5%
New Hampshire	40	4%
Illinois	36	3%
Pennsylvania	32	3%

Read individual complaints, including the company's responses, in the CFPB's complaint search. You can also file your own complaint there; it's free and the company must respond.

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.