Consumer Complaints » Pennsylvania » Money transfers and virtual currency

Money Transfers And Virtual Currency Complaints in Pennsylvania

Pennsylvania consumers filed 1,321 money transfers and virtual currency complaints with the CFPB in the last 12 months, about 10 per 100,000 residents, and 6,494 in all since 2013. That's 1% of all complaints from Pennsylvania in the past year, ranking it 6th of 52 states for this product in the last 12 months.

Companies named most in the last 12 months

CompanyComplaintsShare
Paypal Holdings, Inc375 28%
Block, Inc.352 27%
Chime Financial Inc61 5%
Wells Fargo & Company44 3%
Coinbase, Inc.31 2%
Early Warning Services, LLC28 2%
JPMorgan Chase & Co.28 2%
Citizens Financial Group, Inc.27 2%
Bank of America, National Association26 2%
PNC Bank N.A.25 2%

What the complaints were about

Last 12 months, as the consumer categorized it.

Fraud or scam377 (29%)
Unauthorized transactions or other transaction problem289 (22%)
Other transaction problem188 (14%)
Trouble accessing funds in your mobile or digital wallet142 (11%)
Managing, opening, or closing your mobile wallet account98 (7%)
Money was not available when promised81 (6%)
Other service problem36 (3%)
Confusing or missing disclosures31 (2%)

By year

01k2k3k282013342014642015572016105201715920181582019516202035520214482022427202357020242,42120251,1522026

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Source: the Consumer Financial Protection Bureau's public Consumer Complaint Database, loaded November 9, 2026. “Last 12 months” means complaints received since November 9, 2025. The CFPB publishes a complaint after the company responds or after 15 days. It doesn't verify every fact in a complaint, so a complaint isn't a finding that a company did anything wrong. Larger companies with more customers tend to get more complaints, and since 2023 a large share of filings have been credit-report disputes. Product categories are grouped from the CFPB's own, which have been renamed over the years.

Lawbamba is not affiliated with the CFPB or any company listed, and this page is general information, not legal advice.